Shipping policy
An Important Update Notice for Our USA Customers:
- Due to newly imposed tariffs, your order may incur duties and customs charges upon arrival in the United States.
- Please note that these fees are determined by U.S. customs authorities and are not set or controlled by Tokyo Foxtrot.
- Any applicable duties or taxes are the responsibility of the recipient and will be collected by the logistics carrier on behalf of U.S. Customs in accordance with regulations.
- For further details, we recommend consulting U.S. Customs and Border Protection before placing your order.
SHIPPING RATES & CUSTOMS/DUTIES INFORMATION
- Orders placed after 12 pm will be dispatched the following business day.
- Weekend or public holiday orders will be dispatched the following business day.
- If you require courier shipping for an urgent order; please contact us at info@tokyofoxtrot.com
- If your country is not listed, please contact us at info@tokyofoxtrot.com
- The below times are estimates given to us by our couriers. Please note, business days do not include weekends or public holidays. Delivery times may vary during Holiday periods.
AUSTRALIA:
STANDARD | FREE (2-5 business days) |
EXPRESS | $14.95 (1-3 business days) |
NEW ZEALAND
STANDARD | (8-12 business days) FREE standard shipping on all orders |
DHL EXPRESS | (3-5 business days) $34.95 FREE for orders over $249(AUD) |
UNITED KINGDOM
ROYAL MAIL | £4.95 (1-2 Business Days) FREE (Orders over £200 ) |
DPD NEXT DAY | £7.95 (Next Day Delivery) *Order cutoff 1pm Mon- Fri. Weekend orders are dispatched the following business day |
UNITED STATES OF AMERICA
PRIORITY | $9.95 (3-4 Business Days) FREE (Orders over $300) |
EXPRESS | $14.95 (1-2 Business Days) *order cutoff 1pm Mon- Fri. Weekend orders are dispatched the following business day |
URGENT | $29.95 (Overnight Delivery) *order cutoff 1pm Mon- Fri. |
ALL OTHER COUNTRIES
Please note we are not responsible for any duties, taxes or customs charges that may occur.
CUSTOMS DUTIES & TAXES ARE THE RESPONSIBILITY OF THE RECIPIENT.
STANDARD | (2-5 business days) FREE standard shipping on all orders |
DHL EXPRESS |
(3-5 business days) $49.95 FREE for orders over $249(AUD) |
IMPORTANT: CUSTOMS AND DUTIES
PLEASE NOTE: TOKYO FOXTROT Pty Ltd is not responsible for any duties, taxes or customs charges that may occur. CUSTOMS DUTIES & TAXES ARE THE RESPONSIBILITY OF THE RECIPIENT.
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If you have any questions, please contact us at info@tokyofoxtrot.com