RETURNING AN ORDER

Please submit your return electronically using the portal below, entering your order number and the email address used at checkout.

Once your return request has been submitted, you’ll receive instructions on where to send your item.

When posting your return, please ensure you enclose a printed copy of your return paperwork inside the parcel so our team can identify and process your return promptly.

RETURNS POLICY

Our return policy allows for returns within 10 days of delivery.

You have 10 days from the delivery of your order to submit your return request and dispatch your return order.

For additional detail and more information, view our full return policy here

 

IS MY ITEM ELIGIBLE FOR RETURN?

To be eligible for a return, your item must be in the same condition as when you received it: unworn and unused, with tags, in its original packaging.

Returns will undergo thorough inspection and will not be accepted if the item shows any signs of wear, such as tanning, sweat, body odor, makeup or deodorant. All orders come with return tags; if these tags are removed, the item is ineligible for return.

Orders that have been placed using Afterpay are eligible for exchange or store credit only.

DISPATCHING YOUR RETURN

Please ensure you have registered your return using the returns portal and your returns form is included with your package.
 
Customers are responsible for return shipping; we recommend all customers to use a tracked service.

We are unable to accept returns that are lost and cannot accept responsibility for items that are not trackable.

Please send your return the the applicable address below:

Country Address

AUSTRALIA / R.O.W

Tokyo Foxtrot Returns AU

C/O FARFILL
Unit 1,
110 Wedgewood Road,
Hallam
VIC 3803
AUSTRALIA

UNITED KINGDOM

Tokyo Foxtrot Returns UK

C/O FARFILL

Unit 2,
Canberra House
Rowley Road
Coventry
CV3 4FR
UNITED KINGDOM

UNITED STATES OF AMERICA

Tokyo Foxtrot Returns USA

10681 Production Ave.
North side dock #94-95
Fontana, CA 92337
USA


RETURN YOUR ITEM BELOW